Privacy Policy 

My obligations regarding your data are listed below.

 Way of the Horse Coaching Incorporated  is  required to tell you: 

• what data they collecting from you 

• what they will use that data for 

• how they  will store the data 

• how you can get access to your data 

• how they will dispose of the data 

What data do they keep and what do they  use it for? 

We collect information about clients in a number of different ways. we ask for contact and other referral information when you first approach us and use this information to help us provide a service to you, further the work we do together, and keep a record of our communications. If you make regular payments to us  we need information to help me administer these payments, including your name, address, email and telephone number.
When we are working with clients and in case of an emergency during a session, we keep an additional contact name and telephone number. we also keep the name of your GP and their contact details, however  will only use this information where absolutely necessary and after consultation with you.
We  may make notes of our sessions together these notes are generally brief, hand written, made at the end of each session and you cannot be identified by them. They include details of what you would like to gain from therapy. These notes are a way of recording what happens in our collaborative work together so that we can provide a safe, ethical service. 

Are there any circumstances where my data might be shared?
It is very unlikely that we will share your data with others, and we will definitely not sell it or use it for unethical purposes. The only exceptions to sharing data are:

• if we are  obliged to share information by a court of law, or to represent our organisation 

• when we are expected, by law/my professional association, to break confidentiality where there is a risk of serious harm to you as a client  or to the safety of others 

• if children or vulnerable adults are involved and at risk. In such a situation we would contact your GP, the emergency or social services as necessary 

• where we are required to comply with Safeguarding legislation, Child and Vulnerable Adult Protection, Traffic, Money Laundering, and Terrorism legislation.  In all these situations we would try hard to contact and discuss this with you beforehand.

How will we store your data? 

Any records that we store on my computer or mobile phone are  password protected. Your telephone number and email address may sometimes be kept on my mobile phone which is password protected. All the paper records that we store will be kept securely in a lockable filing cabinet in an office and filed under a coded system.  

How long will I store your data, and how will I dispose of it? 

We will keep your session notes and your name for 6 years following the end of your therapy, which is in line with guidelines from our insurance company. Your personal information, collected on  initial referral form, will be shredded within 6 months of our final session together and your telephone number and email address will also be deleted within 6 months of our work ending unless you state otherwise

Do I have a right to see the information that you hold? 

Yes you do. If you ask me for the information that we  hold about you we are  legally bound to give you a copy free of charge within one month of your request. we  will make sure you are in control of your information and you can ask me to stop using it whenever you wish. 

You can contact our  Data Protection Officer  if you are not happy with the way we use your data please 

Our Contract/Agreement and Consent 

When we contract to work together and draw up our agreement for this, you consent to me using your data in this way when we both sign the contract. The contract explains that we will always treat your personal details with care and respect but if you do not wish use  to use your data in the ways we have described here, it is unlikely that we will be able to work with you. 

Sending you information 

We will ensure that if you request printed or verbal information from us, we will only send or give that which is relevant to our work together and the services we provide. we will supply this information by post, email or telephone, depending on your expressed preferences.